Pop's Cones, Inc., a TCBY franchisee operating a seasonal yogurt shop in Margate, New Jersey, entered into negotiations with Resorts International Hotel, Inc. to relocate into space at Resorts' Atlantic City casino-hotel for the upcoming season. As Pop's faced a deadline to renew or surrender its Margate lease for the next summer, Resorts' representatives allegedly gave repeated oral assurances indicating that the Resorts deal was essentially confirmed (e.g., that approval was forthcoming, that they were "95% there," and that Pop's should plan to move and not renew its Margate lease). Resorts also issued a written letter reflecting management approval and support for the deal (intended to assist Pop's with financing), but the document contained standard language that it was not a binding commitment and that any deal remained subject to senior approvals and execution of a definitive lease. Relying on Resorts' assurances and the letter, Pop's declined to renew the Margate lease, vacated its space, stored equipment, and made preparations to build out at Resorts. Thereafter, Resorts cooled on the deal and ultimately withdrew, pursuing other tenants instead. Having lost its prior location and the season's business, Pop's sued for breach of contract, breach of the covenant of good faith and fair dealing, promissory estoppel, and negligent misrepresentation. The trial court granted summary judgment to Resorts on all claims, reasoning that no enforceable contract existed and that the alleged statements were too indefinite to support promissory estoppel. Pop's appealed.
In the absence of an executed lease and where a letter of intent disclaims binding effect, may a tenant recover reliance damages under promissory estoppel based on the landlord's pre-contract assurances that reasonably induced the tenant to forgo renewal of its existing lease and to take steps toward relocation?
Promissory estoppel in New Jersey requires: (1) a promise, (2) made with the expectation that it will induce reliance, (3) reasonable reliance by the promisee, and (4) a detriment suffered as a result, such that enforcement is necessary to avoid injustice. While earlier cases speak of a "clear and definite" promise, courts should not read that requirement so rigidly in the pre-contractual negotiation context as to defeat the protective purpose of Restatement (Second) of Contracts § 90: assurances that reasonably induce action of a definite and substantial character may suffice. The usual measure of recovery under promissory estoppel is the reliance interest, not the expectation interest; damages are limited to putting the promisee in as good a position as if the promise had not been made (e.g., out-of-pocket costs and lost opportunities), and do not extend to the benefit of the unconsummated bargain.
The Appellate Division reversed summary judgment on the promissory estoppel claim, holding that a reasonable factfinder could conclude Resorts made assurances that it should reasonably have expected to induce Pop's reliance, and that Pop's in fact relied to its detriment by surrendering its existing location and preparing to relocate. The court limited potential recovery to reliance damages and affirmed dismissal of contract-based claims premised on the absence of a finalized lease. The court also permitted Pop's negligent misrepresentation claim to proceed to trial.
The court emphasized that the case arose at the summary judgment stage, requiring the evidence to be viewed in the light most favorable to Pop's. On that record, a jury could find that Resorts' representatives, through both words and conduct, reasonably conveyed to Pop's that an agreement was effectively forthcoming and that Pop's should act in reliance by not renewing its Margate lease and preparing to move. The court rejected the trial court's insistence on a contract-like "clear and definite" promise as a necessary predicate to promissory estoppel at the negotiation stage. Instead, it adopted a more functional approach grounded in Restatement § 90: the critical question is whether the promisor's assurances, in context, would reasonably induce substantial, foreseeable reliance. The presence of a letter of intent with nonbinding language did not defeat promissory estoppel as a matter of law. While the letter and the absence of an executed lease barred contract enforcement and expectation damages, they did not preclude liability for reliance reasonably induced by contemporaneous assurances—especially where Pop's faced a known renewal deadline and sought guidance before surrendering its existing site. Business realities mattered: Resorts knew, or should have known, that telling a seasonal operator it was "95% there" and to plan on moving would likely prompt Pop's to forgo renewing the Margate lease and miss its revenue window. On damages, the court drew a firm line. Because no contract was formed, Pop's could not recover the benefit of the proposed Resorts lease or profits it might have earned there. But to avoid injustice, Pop's could seek reliance damages, including (if proven with reasonable certainty) lost profits from the season it would have had at Margate absent reliance, storage and relocation costs, design or professional fees, and similar out-of-pocket expenditures. That measure restores Pop's to the position it would have occupied had the assurances not been made. Finally, the court concluded that the same facts could support a negligent misrepresentation claim because a factfinder could find Resorts supplied inaccurate or misleading business assurances without due care, foreseeably inducing Pop's reliance.
Pop's Cones is a staple case on pre-contract liability. It (1) clarifies that promissory estoppel may apply during negotiations despite nonbinding letters of intent; (2) softens the rigid "clear and definite promise" language in New Jersey where strictness would undermine § 90's protective function; and (3) crisply distinguishes reliance damages from expectation damages in this context. For law students, the case is a blueprint for issue-spotting around letters of intent, negotiation assurances, summary judgment standards, and remedial limits in reliance-based claims.
Pop's Cones v. Resorts International marks a pragmatic turn in negotiations law. It recognizes that parties often act on assurances before papering a deal and that justice sometimes requires compensating foreseeable, induced reliance even in the absence of a contract. The case preserves commercial flexibility—nonbinding letters of intent still matter—while policing the line where assurances become costly if they prompt significant, foreseeable action.